Training
Initial Career Development
These programs guide the bilingual individual through healthcare interpreter codes of ethics, standards of practice, and mentorship to teach the fundamental skills required to be a successful interpreter in controlled medical settings.
Introduction to Healthcare Interpreter Code of Ethics and Standards of Practice
Navigating the Encounter
Continuing Education
These programs are designed for the seasoned interpreters who are working in healthcare. By taking care of one's self and honing skills to use throughout a career, interpreters are better equipped to manage situations inherent to the healthcare industry and excel in applying their professional skills. The programs will also aid a novice interpreter into developing skill sets that will qualify them to handle all encounters, both basic and complex, in a healthcare setting.
Browse our live online training schedule to find a session that suits you.
- Self Care -
Rolling with the Punches: Develop strategies to recognize and respond to a variety of risk factors inherent to interpreting in the healthcare field.
- February 16, 2012 — 8:00 PM Central
- March 29, 2012 — 10:00 AM Central
- March 29, 2012 — 8:00 PM Central
Interpreting is (Not) for the Feeble: Optimize interpreting performance and prevent professional burnout by developing strategies to deal with physical, emotional, and psychological stress related to health care interpreting.
- February 18, 2012 — 2:00 PM Central
How My Own Mind Works: Identify strengths and weaknesses of one's own memory to increase accuracy and capacity while minimizing fatigue.
Fighting Mental Decay: Develop strategies to minimize the affects of distraction and improve active recall during the interpreted session.
- January 31, 2012 — 10:00 AM Central
- January 31, 2012 — 8:00 PM Central
- February 24, 2012 — 10:00 AM Central
Giving Without Losing Yourself: Develop strategies to provide professional service while caring for your well being during emotionally charged encounters.
Building Fortitude: Identify individual emotional and physical needs and develop career long strategies to meet those needs.
Offense and Defense: Develop workplace strategies to foster a supportive environment for the healthcare interpreter.
- Skill Development -
Divorce the Word, Marry the Meaning: Develop strategies and techniques to recognize and address linguistic differences in the interpreted session.
- March 7, 2012 — 10:00 AM Central
- March 8, 2012 — 10:00 AM Central
Watch Your Tone!: Develop techniques to match the tone and style of the speaker at each patient point of contact with the customer.
- January 25, 2012 — 10:00 AM Central
- March 10, 2012 — 10:00 AM Central
Fifty vs. Fifteen: Develop strategies to easily and successfully increase efficiency by recalling numbers in any situation.
Is This My Job Or My Career: Becoming A Veteran Interpreter: Develop skills to address increasingly advanced encounters through mentorship and self evaluation techniques.
Make It Look Easy, Even When It's Not!: Enhance your interpreting tool belt by developing new and exciting ways to handle surprises in the interpreted encounter.
How May I Help You?: Develop customer service techniques that will promote your service and business by making customers and communities raving fans.
- February 11, 2012 — 10:00 AM Central